PACKING & MOVING

PACKING & MOVING / BALIKBAYAN CARGO

It is common knowledge that most people do not enjoy packing, particularly if the house being packed up is large. Nobody however likes one household goods to be damaged on route due to poor packing. It is critical to the success of the move that the contents of your home be packed correctly and protected whilst in transit. Good packing will reduce the chance of your household goods from being damaged.

If your budget does not allow you the privilege of a packing service, doing your own packing can save you a considerable amount of money. If you wish to pack up the contents of your home yourself you will need to know what materials you will need and also how to pack up each item safely and securely to prevent damage. This guide contains useful tips and information on what to pack, what not to pack and how to pack up many different items. For example, how you pack up your pots and pans will be very different from how you pack up your heirloom china.

If you do not have the time to devote to packing and can afford a packing service, your packing agent will be able to pack your household goods along with your furniture. It is critical to book this service in advance and not on moving day. Blacksea Marine LLC (BSM) will provide the packers and the packing materials and the content of your home will be professionally packed up usually on the day of moving or the day before. Remember, this is what these people do for a living and they have enormous knowledge of packing and know all the best techniques to protect your household contents.

You may also request that BSM do partial packing. Consider having BSM as your packing agent pack delicate items such as dishes, crystal, and other fragile pieces. You can reduce the risk of damage by letting the agent do the packing for these items while reducing your costs by doing the bulk of the packing job yourself.

Extra-ordinary Value Items

All items in your shipment, which are considered to be of extraordinary value, must be identified. You must advice BSM in writing that they are in your shipment. These items are defined as items having a value greater than US $200 per article. For example: 

  • Antiques 
  • Crystal 
  • Precious Stones or Gems 
  • Art Collections 
  • Currency 
  • Silver and Silverware 
  • Cameras 
  • Figurines 
  • Video Cameras 
  • Computer Software 
  • Furs 
  • Coin Collection 
  • Oriental Rugs 

 

If you include items of extraordinary value in your shipment, a High Value Inventory sheet must be completed and signed by you prior to your move. In the event of a claim, any settlement is limited to the valuation you declare for the entire shipment. If you fail to list all extraordinary value items and/or fail to sign the High Value Inventory sheet, BSM takes liability for loss of or damage to those items will be limited, based upon the actual weight of the article (does not apply to shipments under the “basic carrier liability” option). 

You must declare the total amount of the released value that you declare for your goods. This total should include the value of items, including all items of extra-ordinary value. Record the total value on the Bill of Lading. Please note that the protection for items of extra-ordinary value is not available for shipments, which are released to the BSM’s value (basic carrier liability option). 

Items Not to Pack

Read this section before doing your own packing and loading. It is important that you understand which items you can and cannot ship. There are rules and regulations that govern all movers to help ensure safety. There are also items you should not pack yourself, for example you may need professionals to pack up your exercise equipment correctly. The following list serves as a guide only on what not to pack. If you have any specific questions contact your mover.
• Flammable, corrosive or explosive items: Acid / Gasoline Poisons / Charcoal / Lighter Fluid
Fertilizer / Paints / Car Batteries / Matches / Nail Polish & Remover / Ammunition / Liquid Bleach / Stern / Aerosols / Kerosene / Pool Chemicals / Chemistry Sets / Fireworks / Pesticides / Motor Oil / Paint Thinner Batteries / Loaded Weapons / Weed Killer / Ammonia / Lamp Oil / Propane Tanks / Cleaning Fluid.
• Dispose of perishables such as food and plants that may die or spoil in transit.
You should empty your refrigerator and freezers for at least 24 hours before loading. Keep the appliance doors open so the appliance will dry out and prevent the growth of mold and odor. BSM may agree to transport perishables if they are properly packed and require no servicing in transit and the shipment delivery is within 24 hours.
• Some articles are not accepted for transportation. BSM assumes no responsibility should these items come into his/her possession without his/her knowledge. Although these articles do not create a physical threat, it can create problems if your shipment is delayed or items lost. This can be avoided if all irreplaceable, sentimental items are carried with you. For example: Address Books / Files / Personal Video Tapes / Air Line Tickets / Financial Statements / Photos and Albums / Car Keys Furs Research Projects / Bond /Deeds/Tax Records / School Records / Check Books / Jewelry / Sterling Silver / Coins / Letters / Stocks / Stamp Collection / Computer Software/Disks / Medicine.

Type of Boxes Used for Packing

It is essential to use the right type of packing material when packing up your household goods to help prevent damage. This guide is designed to help you to choose the right material by showing you what is available. There are many different size boxes suitable for different items and there are varieties of other packing materials you will need which are detailed below.
The following boxes and packing materials are used specifically for household moving. These boxes and other packing materials are manufactured especially to the moving industry specification. You can obtain all these items from BSM at reasonable cost. You can also begin to collect cartons from your local grocery store and be sure to ask them for the covers also. Boxes used to carry glassware are very useful to the mover as they are usually very sturdy and often contain dividers to separate the glass containers. These can be very useful for packing glasses, bowls, vases and assortment of glass and delicate items.

  • Book (1.5 cubic feet), size 17 x 123/8 x 123/8: These small cartons are designed for heavy items, such as books, records, CD’s, and canned goods.
  • Legal Tote (2.3 cubic feet), size 24 x 16 x 13: This box is specially designed for your files and folders.
  • Medium (3.0 cubic feet), size 101/8 x 18 x 16: This box is designed for non-fragile and moderately heavy items, such as pots, pans, linen, folded clothes, toys, games, etc.
  • Large (4.5 cubic feet), size 18 x 18 x 24 or (6.0 cubic feet), size 23 x 23 x 20: All large bulky articles, very light, such as pillows, comforters, lamp shades.
  • Dish pack (5.2 cubic feet), size 18 x 18 x 28: This box has double extra thick walls specifically designed for dishes, vases, glasses and other fragile items. You can also use cell packs separator for china or glassware with individual compartments for the items being packed.
  • Mirror, picture box: These narrow boxes accommodate different sized mirrors, paintings, other fragile items and flat items.
  • Wardrobe box with metal bar: This box is equipped with a metal bar so clothes can hang.
  • Mattress Box: Available in different sizes.
  • Tape: The most common tape used for carton sealing is a plastic tape called “PVC”.
  • “Newsprint” paper: NEVER USE NEWSPAPERS as wrapping material. Newspaper ink has a tendency to rub off on items it touches and it very difficult to remove it from items such as fine china. Use “newsprint” paper as cushioning material.
  • Tissue paper: This can be used to pack up delicate or easily broken items by layering over an over again.
  • Bubble wrap: This is another material used as cushioning material.
  • Styrofoam peanuts: Packing material used to protect fragile items. This material is lightweight, clean, lint-free and dustless and safe.
  • Ziploc bags: These can be used for an assortment of things including small bits and pieces you may have lying about in containers and drawers. 
  • Magic makers: You will need markers to label the boxes with the contents.

MOVING TIPS

Whether this is your first time moving or you are an old pro you will benefit greatly from the advice and tips in BSM’s extensive moving guide. The information has been gathered from professionals who have been in the business for many years. For detail, please visit: www.blackseamarine.com

The moving industry has a “peak” and “off peak” seasons. The “peak” season for movers is during the summer. Also, the beginning and the end of the month and the end of year holidays are extra busy for movers. During that period of time the demand for moving equipment, vans, and personnel is heavy. 

  • your move should occur at a time that is convenient for you and your family. If you have children you will most likely want to move when the school term is up. Unfortunately, this may fall in to the peak season and your costs will probably be higher. If your move can be rescheduled for a time when Lee Packers will be less busy you may be able to reduce your moving costs. For younger children moving to a new school in the middle of the school term will probably not create any problems. Older children and teenagers will be in the middle of academic courses and this may not be a good time to uproot them. Older children will also have developed stronger ties to their friends and may be very upset if moved mid-term. 
  • Contact Blacksea Marine that you selected to set up appointments for estimates. A relocation consultant will come to your home and do a visual inventory of the contents of your home that you are planning to move. They will then prepare a written estimate for your review. It is important for you to know that there is more than one type of estimate. The two most common types of estimates are binding and non-binding estimates. See more detailed information in the estimates section of this guide. 
  • Decide what items you want to ship and what will be discarded. Inspect your home from top to bottom or from attic to basement before the relocation consultant will arrive. Show the consultant everything that you will be moving. 
  • Be certain that the mover has marked all items that are “going” and “not going” on the survey sheet. The mover will prepare an estimate that will include transportation charges and the charges of additional services that you requested. Keep in mind that if you decide to take more items or take fewer items the total cost of your move will change. Inform the mover of any changes with your shipment. Effective communication is a key factor for a successful move. 
  • If you decide to do your own packing or partial packing, remember that the moving company is not liable for damage to boxes packed by the customer. However, if there is obvious exterior damage on packing up your goods, make a note on the inventory sheet of your shipment. The driver has the right to refuse to accept any carton that may be improperly packed. If the driver has to re-pack cartons that the customer has packed, additional charges will apply. 
  • If you decide to do your own packing, get packing supplies and start collecting strong boxes suitable for moving. Complete all packing by moving day. You will be busy enough on moving day to have to worry about packing 
  • If your company is relocating you, find out what portion of your moving expenses will be paid your company. 
  • Obtain a written appraisal of antiques to verify their value. Do not retouch, wax or oil wood furniture before moving. Some products may soften the wood, making it vulnerable to imprinting from furniture pads. 
  • Notify the post office that you will be moving. Provide them with a new address (permanent or temporary).

Insurance & Liability

Moving companies are required to assume liability for the value of the goods that they move. The level of liability can vary. You need to be aware of the amount of protection and the charges for each option. Insurance is often the area in moving that people know very little about. As a result of this it is often the area in which people make poor choices. Movers are required to provide you with information on what it will cost you to place a value on your shipment. You should be provided with a brochure “Here’s What You Need to Know About Placing a Value on Your Household Goods Shipment Before You Move” or this information may be included in “Your Rights and Responsibilities when you move” brochure. Be sure you actually read these brochures so you can accurately put a value on your shipment.
Check with the local Better Business Bureau to get information on how the mover has handled claims in the past .In the unlikely event you have loss or damage as a result of your move you have nine months to make a claim however you are still responsible for paying for the move in a timely fashion. This is generally COD or cash on delivery on the day of unloading. The mover is required to respond to your claim within 30 days and the issue must be resolved within 120 days. In the event that arbitration is chosen to resolve the issue and you are not satisfied with the outcome of the arbitration process you may sue for damages.

This is often called limited liability and the minimum coverage required by law. This insurance is covered in the base price and does not cost you any extra money. It is the most economical option available. This minimal amount of liability that must be provided to any consumer when transporting goods is called “released value”. The coverage for local moves is common. This can vary from state to state. If you agree to this option for insurance coverage you will be asked to sign a specific statement in agreement on the bill of lading.

How to Pick Movers

  • Firstly, even before talking with a mover, decide what household goods will be shipped and what will be sold or given away. 
  • Consider whether or not you would like the mover to pack and what other types of additional services you may require. 
  • Call or email the movers you are considering for the job and ask for an estimate. Get involved in the estimating process and try to meet with the relocation consultant to survey your home and prepare a written estimate. Ask each prospective mover how long his or her estimate is valid for and question whether the estimate is a binding or a non-binding. For the difference between binding and non-binding estimates see BSM guide on estimates. Never accept an estimate over the phone and do not consider using a company that offers you this service.
  • Inform the mover of any possible unusual situations on either end so your estimate can be more accurate. Make the mover aware of any problems that he may encounter at the delivery such as parking problems, road access, street accessibility, delivery time restrictions or if there are any stairs or elevators involved. The cost of your move can increase for such occurrences. Try to reserve a “parking space” for the moving van if your new home is on a congested street. If the moving crew has to carry your load more than 75 feet from the moving van to your door you may be charged for excessive distance. Some neighborhoods may prohibit trucks over a certain weight. The driver will offload your possessions into a smaller vehicle and the charge for that can be quite high. Advise the relocation consultant if you anticipate this situation arising. In addition, advise the consultant if you are moving to a high-rise building where an elevator reservation is required. This can cause problems for the delivery schedule if the mover does not know about this in advance and additional charges will likely apply. 
  • To check the reliability of the moving company you can contact the local Better Business Bureau (BBB) to inquire about the company’s complaint record and how these complaints were resolved. Ask your friends, family and neighbors for recommendations and advice on movers.
  • Check for the DOT license number. All movers are required to be licensed however inter-province movers are required to meet two additional criteria, 1. Publish their tariffs or price list and make it available to anybody who requests a copy 2. Participate in a dispute settlement program and to offer neutral arbitration in the event a dispute arises. A dispute may arise in the event loss or damage happens to a shipment while in the hands of the mover.
  • Ask all movers for references. 
  • Be sure to understand the coverage for loss or damage of your shipment. All licensed movers must provide liability for the value of goods they transport. There are different levels of liability that you need to be aware of. You need to understand the amount of protection provided and the additional charges that may apply. See BSM guide to moving insurance to understand the different options.
  • Ask the mover questions – Use the following as a guide on what to ask.
  1. Are there extra charges if the movers have to go up an extra flight of stairs even if I did not know about it when booking? Many times you may not have enough information at the time of the estimate to be completely accurate however. 
  2. What is the estimated delivery time and will the driver notify me?
  3. If I pack myself what type of packing material such as boxes are acceptable? 
  4. How do I pay? Cash, credit card, check personal or certified? 
  5. When do I pay? Cash on delivery?
  6. Will the movers disassemble everything and will they reassemble all items at the destination?
    7. Following the initial weigh in, will there be an additional weigh in to determine actual cost?
    8. If I have purchased liability insurance and I need to make a claim what is the process?

Move with Family

In general moving can be very challenging however moving with a family brings a whole new meaning to the word challenge. Adults can be emotional however we tend to have more control over our emotions whereas children’s emotions can be like a roller coaster ride on a good day.

As the move gets nearer be sure that the entire family is included in progress reports so nobody feels left out. Keep everyone informed on plans and tasks and any activities associated with the move. Keep everybody involved. It is good to allow the children to be involved in some of the decision-making. You could consider taking them with you on house hunting trips at your new location if finances permit.  Ask what they would like in new home, what specific feature would appeal to them and if you are unable to take them with you on house hunting trips you can always take picture so everybody feels as if they have some say in the purchase of the new home and can begin to get to know it.

If your move is to another city get as much information about the new city as you can so you can share with the kids. If the city is not too far away perhaps you can take a family trip to begin to get to know your new home. Visit the local parks and museums or any other local attractions. Take a ride by your new workplace to show the kids so they will begin to feel more comfortable about moving.

Move with Pets

Pets are generally creatures of habit so keep your pets’ routines as regular as possible in the days coming up to your move date. Continue to carry out normal activities and try not to break your Pets routine too much, for example if you walk your dog each morning continue to do so. 

It is a good idea to ask a family member to assume responsibility for your pet during the days of the move. If this is not possible you might consider hiring a professional pet service for the day or couple of days you will be packing and moving. These pet services also available with us. Your pet can be picked up at your home and will be delivered to your new home on a predetermined date. Many pets become very scared and may bolt and run away during all of this irregular activity. Be careful with leaving doors open as it only takes one door to be left open to the outside unintentionally and your pet could be gone forever. If your pet bolts on moving day, you may not be able to give the necessary attention and time to the search as you should and you may have travel plans which limits the time you can search. Another option that may be helpful is to organize for your pet to be boarded until you have moved in to your new home and arranged things.

Move with Plants

Contact the department of agriculture before moving any plants across the province as many provinces have rules and regulations that prohibit the entry of plant. This is to minimize the risk of bringing new pests in to the province, which can quickly grow, in numbers. Most importantly these can also destroy cash crops. 

In the weeks or even months coming up to the move take good care of your plants to ensure they are strong enough for the move, of-course you can decide to give the plants away before you move or even throw them away if you feel you cannot take them with you to your new home. If you must leave your plant, consider taking some cuttings, which are small clippings of your favorite plants. Pack these in damp paper or moss and place in jiffy bags unsealed and try to include some of the original soil in the bag also. These clippings can remain like this for several days until you arrive at your new destination. You can then replant these in peat or vermiculite with plenty of water. No moving company will generally carry plants in Pakistan except BSM. Be careful if you ask the moving company to move plant in the winter of hot summer days, as it can be very damaging to plants at temperatures below 35 and above 95 degrees Fahrenheit. 

Several weeks before moving you should begin getting your plants ready for the journey by pruning them to help ease of packing and remove any straggly bits. Do not prune ferns or succulents. Different plants need to be pruned differently and it is recommended that you consult a gardening book for the correct method for pruning your plants. If necessary, re-pot plants into non-breakable plastic containers. Be sure to clean the new pots thoroughly as they may contain thriving pest communities of their own depending on what was last planted in the pot. There is nothing worse than seeing your favorite plant destroyed due to a pot breaking en-route. Terra cotta pots are notoriously easy to break so treat the gently. Next, treat your plants for pests about a week before the move. You can treat them for pests by placing the plants in a large plastic bag and applying a bug strip or bug powder. Seal the bag and leave overnight to ensure a complete kill. 

On the day of the move place the potted plants in a large box separated by newspaper. Beforehand line the box with plants in case of a spill. Make sure you have drained off any excess water before placing the plants in the box. Tie cane to support larger plants to minimize damage and the likelihood of breaking. Regardless of your method of transportation however, the most important thing to do is keep your plants moist throughout their journey. You could place moistened newspapers around the soil and wrap this around the stalk of the plant. If you need to box your plants make sure to put some air holes in the boxes. When you are ready to remove the plants from the boxes it is recommended you do this gradually as too much sunlight too quickly may do more damage than good. House plans can survive without much light for up to one week without a negative impact if other conditions are favorable such as temperature and moisture level in the soil.

Garden Plants are a little more difficult to move simply because you have to dig them up, move them and then replant them in your new location. Some garden plants cannot be dug up and replanted so before going to all that trouble contact your local horticulture store to get advice. It is also important to consider if the plants will even survive in their new habitat, as the climate and soil may be very different to the plants preferred living conditions. There are many things that can go wrong so follow our useful advice and you should be well on your way to a glorious garden in your new home. 

On the day of the move dig up the garden plans being careful to dig around the roots in a circle. The root ball can be placed in a plastic bag with a pest strip. Seal the plastic bag for up to 6 to kill off any remaining pests. Make sure the soil is moist around the ball. When you arrive at your destination replant as soon as possible check the soil ph-level for acidity or alkalinity. Ph test kits can be purchased in any plant store. Add fertilizer and water to the soil around the plant regularly and allow the plant some time before it gets use to its new home. 

Clean any tools you are planning to move with you and cover with a thin coat of oil to protect. Hose down any garden furniture you are planning to move and use bleach if necessary to remove any stubborn stains. Allow drying completely before loading on to the moving van. 

RIGHTS & RESPONSIBILITIES OF A MOVER

Although movers are not required to give estimates, most movers do provide estimates when requested. There are two types of estimates, binding and non-binding. 

BINDING ESTIMATES OF TOTAL COST: 

The mover may charge you for providing a binding estimate, which must clearly describe the shipment and all services provided. 

When you receive a binding estimate, you cannot be required to pay any more than that amount. However, if you have requested the mover to provide more services than those included in the estimate, such as destination charges (i.e., long carry charges, shuttle charges, extra stair carry charges, or elevator charges) often not known at origin, the mover may demand full payment for those added services at time of delivery. 

To be effective, a binding estimate must be in writing and a copy must be made available to you before your move. 

If you agree to a binding estimate, you are responsible for paying the charges due by cash, certified check, traveler’s check, or bank check (one drawn by a bank on itself and signed by an officer of the bank) at time of delivery unless the mover agrees before you move to extend credit or to accept payment by charge card. If you are unable to pay at the time the shipment is delivered, the mover may place your shipment in storage at your expense until the charges are paid. 

NON-BINDING ESTIMATES OF APPROXIMATE COST: 

The mover is not permitted to charge for giving a non-binding estimate. 

A non-binding estimate is not a bid or contract. The mover to give you a general idea of the cost of the move provides it, but it does not bind the mover to the estimated cost. Furthermore, it is not a guarantee that the final cost will not be more than the estimate. The actual cost will be in accordance with the mover’s published tariffs. All movers are legally obligated to collect no more and no less than the charges shown in their tariffs regardless of prior rate quotations contained in non-binding estimates. The charges contained in the tariffs are essentially the same for the same weight shipment moving the same distance. If you obtain differing (non-binding) estimates from different movers, you will be obligated to pay only the amount specified in the tariff. Therefore, a non-binding estimate may have no effect on the amount you will have to pay. 

Non-binding estimates must be in writing and clearly describe the shipment and all services provided. Any time a mover provides such an estimate the amount of the charges estimated must be on the order for service and bill of lading relating to your shipment. If you are given a non-binding estimate, do not sign or accept the order for service or bill of lading unless the amount estimated is entered on each form when prepared by the mover. 

If you are given a non-binding estimate, the mover cannot require you to pay more than the amount of the original estimate, plus 10 percent, at time of delivery. If you request the mover to provide more services than those included in the estimate, the mover may demand full payment for those added services at the time of delivery.

It is customary for movers to offer price and service options. The total cost of your move may be increased if you want additional or special services. Before you agree to have your shipment moved under a bill of lading providing special service, you should have a clear understanding with the mover what the additional cost will be. You should always consider that you might find other movers who can provide the service you require without requiring that you pay the additional charges. 

One service option is a SPACE RESERVATION. If you agree to have your shipment transported under a space reservation agreement, you are required to pay for a minimum number of cubic feet of space in the moving van regardless of how much space in the van is actually occupied by your shipment. 

A second service option is EXPEDITED SERVICE to aid shippers who must have their shipments transported on or between specific dates, which the mover could not ordinarily agree to do in its normal operations. 

Another customary service option is EXCLUSIVE USE OF A VEHICLE. If for any reason you desire or require that your shipment be moved by itself on the mover’s truck or trailer, most movers will provide such service. 

Before requesting or agreeing to any of these price and service options, be sure to ask the mover’s representatives about the final costs you will be required to pay. 

Moving companies are required to prepare an order for service on every shipment transported for an individual shipper. You are entitled to a copy of the order for service when it is prepared. 

The order for service is not a contract. Should your move be canceled or delayed or if you decide not to use the mover, you should promptly cancel the order. 

Should there be any change in the dates on which you and the mover agreed that your shipment will be picked up and delivered, or any change in the non-binding estimate, the mover may prepare a written change to the order for service. The written change should be attached to the order for service. You and the mover must sign the order for service. 

The bill of lading is the contract between you and the mover. The mover is required by law to prepare a bill of lading for every shipment it transports. The information on the bill of lading is required to be the same information shown on the order for service. The driver who loads your shipment must give you a copy of the bill of lading before loading your furniture.
IT IS YOUR RESPONSIBILITY TO READ THE BILL OF LADING BEFORE YOU ACCEPT IT.
The bill of lading requires the mover to provide the service you have requested, and you must pay the charges for the service.
THE BILL OF LADING IS AN IMPORTANT DOCUMENT. DO NOT LOSE OR MISPLACE YOUR COPY. Have it available until your shipment is delivered, all charges are paid and all claims, if any, are settled.

At the time when mover packs & loads your shipment, usually an inventory list is prepared. The purpose is to make a record of the condition of each item.  

After completing the inventory, the mover will usually sign each page and ask you to sign each page. It is important before signing that you make sure that the inventory lists every item in your shipment and that the entries regarding the condition of each item are correct. You have the right to note any disagreement. When your shipment is delivered, if an item is missing or damaged, your ability to recover from the mover for any loss or damage may depend on the notations made. 

The mover will give you a copy of each page of the inventory. Attach the complete inventory to your copy of the bill of lading. It is your receipt for the goods. 

At the time your shipment is delivered, it is your responsibility to check the items delivered against the items listed on your inventory. If new damage is discovered, make a record of it on the inventory form. Call the damage to the attention of the mover and request that a record of the damage is made on the mover’s copy of the inventory. 

After the complete shipment is unloaded, the driver will request that you sign the driver’s copy of the inventory to show that you received the items listed. Do not sign until you have assured yourself that it is accurate and that proper notations have been entered regarding any missing or damaged items. When you sign the inventory, you are giving the driver a receipt for your goods. 

Movers usually have a minimum weight or volume charge for transporting a shipment. Usually the minimum is the charge for transporting a shipment of at least 500 kilograms.

If your shipment appears to weigh less than the mover’s minimum weight, the mover is required to advise you on the order for service of the minimum cost before agreeing to transport the shipment. Should the mover fail to advise you of the minimum charges and your shipment is less than the minimum weight, the final charges must be based on the actual weight instead of the minimum weight.

If charges are to be based upon the weight of the shipment, the mover is required to weigh the shipment. Unless your shipment weighs less than 500 kilograms and can be weighed on a warehouse platform scale, the mover is required to determine the weight of your shipment by one of the following processes. 

ORIGIN WEIGHING: If your shipment is weighed in the city or area from which you are moving, the driver be required to weigh the truck on which the shipment is to be transported before coming to your residence. This is called the tare weight. At the time of this first weighing the truck may already be partially loaded with one or more other shipments. This will not affect the weight of your shipment. The truck should also contain the pads, dollies, hand-trucks, ramps, and other equipment normally used in the transportation of household goods shipments. 

After loading, the truck will be weighed again to obtain the loaded weight, called the gross weight. The net weight of your shipment is then obtained by subtracting the tare weight from the gross weight. 

DESTINATION WEIGHING: The mover is also permitted to determine the weight of your shipment at the destination at the time of unloading. The fact that a shipment is weighed at the destination instead of at the origin will not affect the accuracy of the weight of your shipment. The most important difference is that the mover will not be able to determine the exact charges on your shipment before it is unloaded.

Destination weighing is done in reverse of origin weighing. After arriving in the city or area to which you are moving, the driver will weigh the truck, with your shipment loaded on it, to obtain the gross weight before coming to your new residence to unload. After unloading your shipment, the driver will again weigh the truck to obtain the tare weight. The net weight of your shipment will then be obtained by subtracting the tare weight from the gross weight. 

Each time a weighing is performed the driver is required to obtain a weight ticket showing the date and place of weighing and the weight obtained. The ticket must also have your name and shipment number entered on it, along with the identification (I.D.) numbers of the truck. The person who performed the weighing must sign the ticket. If both the empty (tare) and loaded (gross) weighing is performed on the same scale, the record of both weighing may be entered on one weight ticket. 

At the time the mover gives you the freight bill to collect the charges, a copy of every weight ticket relating to your shipment must accompany your copy of the freight bill. 

You have the right to observe every weighing. The mover is required to inform you of the specific location of each scale that will be used and to allow you a reasonable opportunity to be present. If you desire to observe either or both of the weighing, you should tell the mover at the time the order for service is prepared or, in any event, before the date of your move. This will enable the mover to contact you before the weighing to advise you of the location of the scale. 

If your shipment is weighed at origin and you agree with the mover that you will pay the charges at time of delivery, the mover is required to give you written notice of the weight and charges on your shipment before commencing to unload at your destination residence. If you believe that the weight is not accurate, you have the right to request that the shipment be reweighed before unloading. 

The mover is not permitted to charge for the reweighing. If the weight of your shipment at the time of the reweigh is different from the weight determined at origin, the mover must recompute the charges based on the reweigh weight. 

You and your mover must reach agreement as to when your shipment is to be picked up and delivered. It is your responsibility to determine on what date, or between what dates, you need to have the shipment picked up and on what date or between what dates, you require delivery. It is the mover’s responsibility to tell you if the service can be provided on or between those dates or, if not, on what other dates the service can be provided. 

In the process of reaching an agreement with a mover, it may be necessary for you to alter your moving and travel plans if no mover can provide service on the specific dates you desire. Do not agree to have your shipment picked up or delivered as soon as possible. The dates or periods of time you and the mover agree on should be definite. 

Once an agreement is reached, the mover is required to enter those dates on the order for service and the bill of lading. 

Once your goods are loaded, the mover is contractually bound to provide the service described in the bill of lading. The only defense for not providing the service on the dates called for is the “defense of force majeure.” This is a legal term, which means that if circumstances which could not have been foreseen and which are beyond the control of the mover prevent the performance of the service as agreed to in the bill of lading, the mover is not responsible for damages resulting from the nonperformance. 

If, after an order for service is prepared, the mover is unable to make pickup or delivery on the agreed dates, the mover is required to notify you by telephone, telegram or in person. The mover must at that time tell you when your shipment can be picked up or delivered. If for any reason you are unable or unwilling to accept pickup or delivery on the dates named by the mover, you should attempt to reach agreement on an alternate date. 

The establishment of a delayed pickup or delivery date does not relieve the mover from liability for damages resulting from the failure to provide service as agreed. However, when you are notified of alternate delivery dates it is your responsibility to be available to accept delivery on the dates specified. If you are not available and willing to accept delivery, the mover has the right to place your shipment in storage at your expense or hold the shipment on its truck and assess additional charges. 

If after the pickup of your shipment, you request the mover to change the delivery date, most movers will agree to do so providing your request will not result in unreasonable delay to their equipment or interfere with another customer’s move. However, the mover is not required to consent to amended delivery dates and has the right to place your shipment in storage at your expense if you are unwilling or unable to accept delivery on the date agreed to in the bill of lading. 

If the mover fails to pick up and deliver your shipment on the dates entered on the bill of lading and you have expenses you otherwise would not have had, you may be able to recover those expenses from the mover. This is what is called an inconvenience or delay claim. Should a mover refuse to honor such a claim and you continue to believe that you are entitled to be paid damages you may sue the mover. 

While it is hoped that your shipment will not be delayed, you should consider this possibility and find out before you agree for a mover to transport your shipment what payment you can expect if the service is delayed through the fault of the mover.

You must advise the mover at the time you make the arrangements for the move if you wish to be notified of the weight and charges. You are required to give the mover a telephone number or address at which the notification will be received. 

The mover must notify you of the charges at least one 24-hour weekday prior to the delivery, unless the shipment is to be delivered the day after pickup. The 24-hour requirement does not apply when you obtain an estimate of the costs prior to the move or when the shipment is to be weighed at the destination. 

At the time of delivery, the mover expects you to sign a receipt for your shipment. This is usually accomplished by having you sign each page of the mover’s copy of the inventory. 

Movers are prohibited from having you sign a receipt, which relieves the mover from all liability for loss or damage to the shipment. Do not sign any receipt, which does not provide that you are signing for your shipment in apparent good condition except as noted on the shipping documents. 

Blacksea Marine have cargo insurance arrangements both transit & comprehensive with renowned insurance companies of UAE as per their rules. 

All movers are expected to respond promptly to complaints or inquiries from their customers. Should you have a complaint or question about your move, you should first attempt to obtain a satisfactory response from the mover’s local agent, the sales representative who handled the arrangements for your move, or the driver assigned to your shipment. 

If for any reason you are unable to obtain a satisfactory response from one of these persons, you should then contact the mover’s principal office. When you make such a call, be sure to have available your copies of all the documents relating to the move. Particularly important is the number assigned to your shipment by the mover. 

Domestic movers are also required to offer neutral arbitration as a means of resolving consumer disputes involving loss or damage on collect on delivery (COD) shipments. Your mover is required to provide you with information regarding its arbitration program. 

All moving companies are required to maintain a complaint and inquiry procedure to assist their customers. At the time you make the arrangements for your move, you should ask the mover’s representative for a description of the mover’s procedure, the telephone number to be used to contact the carrier and whether the mover will pay for such telephone calls. 

PAYMENT OF MATERIALS, PACKING, LABOUR & SHIPPING:

It is a normal practice in UAE that the movers are paid 50% of the total estimated amount in advance before commencing the job. Remaining 50% paid after completion of job and before collecting the bill of lading from the carrier.

PAYMENT OF THE TRANSPORTATION CHARGES 

At the time for payment of transportation charges, the mover is required to give you a freight bill identifying the service provided and the charge for each service. It is customary for most movers to use a copy of the bill of lading as a freight bill; however, some movers use an entirely separate document for this purpose. 

Except in those instances where a shipment is moving on a binding estimate, the freight bill must specifically identify each service performed, the rate per unit for each service, and the total charges for each service. Do not accept or pay a freight bill, which does not contain this information. 

If your shipment was transported on a collect on delivery (COD) basis, you will be expected to pay the total charges appearing on the freight bill at the time of delivery unless the mover provided a non-binding estimate of approximate cost and the total charges for the services included in the estimate exceed 110 percent of the estimated charges. 

It is customary for movers to provide in their tariffs that freight charges must be paid in cash, by certified check, traveler’s check, or bank check (one drawn by a bank on itself and signed by an officer of the bank). When this requirement exists, the mover will not accept personal checks. At the time you make arrangements for your move, you should ask the mover about the form of payment that is acceptable. 

Some movers permit payment of freight charges by use of a charge card. However, do not assume that because you have a nationally recognized charge or credit card that it will be acceptable for payment. Ask the mover at the time the arrangements are made. 


If you do not pay the transportation charges at the time of delivery the mover has the right under the bill of lading to refuse to deliver your goods. The mover may place them in storage at your expense until the charges are paid. 

If, before payment of the transportation charges, you discover an error in the charges, you should attempt to correct the error with the mover. If an error is discovered after payment, you should write the mover (the address will be on the freight bill) explaining the error and request a refund. 

Movers customarily check all shipment files and freight bills after a move has been completed to make sure the charges were accurate. If an overcharge is found, you will be notified and a refund made. If an undercharge occurred, you will be billed for the additional charges due. 

PAYMENT OF THE TRANSPORTATION CHARGES ON SHIPMENTS TRANSPORTED ON TWO OR 

MORE VEHICLES:

Although all movers try to move each shipment on one truck it becomes necessary at times to divide a shipment among two or more trucks. This frequently occurs when an automobile is included in the shipment and it is transported on a vehicle specially designed to transport automobiles. When this occurs your transportation charges are the same as if the entire shipment moved on one truck. 

If your shipment is divided for transportation on two or more trucks, the mover can require payment for each portion as it is delivered. 

Movers are also permitted, but not required, to delay the collection of all the charges until the entire shipment is delivered. At the time you make the arrangements for your move, you should ask the mover about its policies in this respect. 

PAYMENT OF TRANSPORTATION CHARGES ON SHIPMENTS LOST OR DESTROYED IN TRANSIT:

Movers customarily make every effort to assure that while your shipment is in their possession for transportation, no items are lost, damaged or destroyed. However, despite the precautions taken, articles are sometimes lost or destroyed during the move. 

In addition to any money you may recover from the mover to compensate for lost or destroyed articles, you are also entitled to recover the transportation charges represented by the portion of the shipment lost or destroyed. 

On shipments with partial loss or destruction of goods, the transportation charges must be paid. The mover will then return proportional freight charges at the time loss and damage claims are processed. Should your entire shipment be lost or destroyed while in the mover’s possession, the mover cannot require you to pay any of the charges except the amount you have paid or agreed to pay for added liability protection. The fact that you do not pay any transportation charges does not affect any right you may have to recover reimbursement for the lost or destroyed articles providing you pay the charges for added liability protection. 

Should your move result in loss or damage to any of your property, you have the right to file a claim with the mover to recover money for such loss or damage. 

You have nine months following either the date of delivery, or the date on which the shipment should have been delivered, to file a claim. However, you should file a claim as soon as possible. If you fail to file a claim within 120 days following delivery and later bring a legal action against the mover to recover the damages, you may not be able to recover your attorney fees even though you win the court action. 

While the Federal Government maintains regulations governing the processing of loss and damage claims, it cannot resolve those claims. If you cannot settle a claim with the mover, you may file a civil action to recover in court. 

In addition, domestic movers are required to participate in a Dispute Resolution Program, which provides that certain types of unresolved loss or damage claims must be submitted to a neutral arbitrator for resolution. You may find submitting your claim to arbitration under such a program to be a less expensive and more convenient way to seek recovery of your claim. Movers are required to advise all COD shippers of the existence and details of the arbitration program before they accept a shipment to be transported. If the mover does not provide you with information about a dispute resolution program before you move, ask the mover for the details of the program. 

Should you have any questions about your move, which are not answered in this pamphlet, do not hesitate to ask the mover who handled the arrangements for your move. 

 

ACCESSORIAL (ADDITIONAL) SERVICES – services such as packing, appliance servicing, unpacking, or piano stair carries that you request to be performed (or are necessary because of landlord requirements or other special circumstances). Charges for these services are in addition to the transportation charges. 

  • ADVANCED CHARGES – charges for services not performed by the mover but instead by a professional, craftsman or other third party at your request. The charges for these services are paid for by the mover and added to your bill of lading charges. 
  • AGENT – a local moving company authorized to act on behalf of a larger, national company. 
  • APPLIANCE SERVICE – preparation of major electrical appliances to make them safe for shipment. 
  • BILL OF LADING – the receipt for your goods and the contract for their transportation. It is your responsibility to understand the bill of lading before you sign it. If you do not agree with something on the bill of lading, do not sign it until you are satisfied that it is correct. The bill of lading is an important document. Don’t lose or misplace your copy. 
  • BINDING/NON-BINDING ESTIMATE – a binding estimate is an agreement made in advance with the mover that guarantees the total cost of the move based on the quantities and services shown on the estimate. A non-binding estimate is the carrier’s approximation of the cost based on the estimated weight of the shipment and the accessorial services requested. A non-binding estimate is not binding on the carrier and the final charges will be based on the actual weight and tariff provisions in effect. 
  • CARRIER – the mover providing transportation of your household goods. 
  • C.O.D. – transportation for an individual shipper for which payment is required at the time of delivery at the destination residence (or warehouse). 
  • EXPEDITED SERVICE – an agreement with the mover to perform transportation by a set date in exchange for charges based on a higher minimum weight. 
  • FLIGHT CHARGE – an extra charge for carrying items up or down flights of stairs. 
  • GUARANTEED PICKUP AND DELIVERY SERVICE – an additional level of service whereby dates of service are guaranteed, with the mover proving reimbursement for delays. This premium service is often subject to minimum weight requirements. 
  • HIGH VALUE ARTICLE – items included in a shipment that are valued at more than $100 per pound. 
  • INVENTORY – the detailed descriptive list of your household goods showing the number and condition of each item. 
  • LINEHAUL CHARGES – charges for the vehicle transportation portion of your move. These charges apply in addition to the additional service charges. 
  • LONG CARRY – an added charge for carrying articles excessive distances between the mover’s vehicle and your residence. 
  • ORDER FOR SERVICE – the document authorizing the mover to transport your household goods. 
  • ORDER (BILL OF LADING) NUMBER – the number used to identify and track your shipment. 
  • PEAK SEASON RATES – higher linehaul charges that are applicable during the summer months. 
  • PICKUP AND DELIVERY CHARGES – separate transportation charges applicable for transporting your shipment between the SIT warehouse and your residence. 
  • SHUTTLE SERVICE – use of a smaller vehicle to provide service to residences that are not accessible to the mover’s normal, larger linehaul equipment. 
  • STORAGE-IN-TRANSIT (SIT) – temporary warehouse storage of you shipment pending further transportation, for example, if your new home isn’t quite ready to occupy. You must specifically request SIT service, which may not exceed a total of 90 days of storage, and you will be responsible for the added charges for SIT service, as well as the warehouse handling and final delivery charges. 
  • TARIFF – the mover’s required, published price list of rules, regulations, rates and charges for the performance of interstate moving services. 
  • VALUATION – the degree of “worth” of the shipment. The valuation charge compensates the mover for assuming a greater degree of liability than that provided for in the base transportation charges. 

WAREHOUSE HANDLING – an additional charge applicable each time SIT service is provided. This charge compensates the mover for the physical placement and removal of items within the warehouse.

Points to Remember

  • Movers may give binding estimates. 
  • Non-binding estimates may not be accurate; actual charges may often exceed the estimate.
    • Specify pickup and delivery dates in the order for service. 
  • The Bill of Lading is your contract with the mover… READ IT CAREFULLY… If you have any questions 

   ask your mover. 

  • Be sure that you understand the extent of your mover’s liability for loss and damage.
    • You have the right to be present each time your shipment is weighed. 
  • You may request a reweigh of your shipment. 
  • If you have moved on a non-binding estimate, you should have enough cash or a certified check to pay 

  the estimated cost of your move plus 10 percent more at time of delivery. 

  • Unresolved claims for loss or damage may be submitted to arbitration; ask your mover for details

International Moving Guide

In today’s global village it is becoming more and more common for people to relocate overseas. Many companies have sites in more than one country and regularly transfer employees from site to site. Some people move for a year or two and others moving for a much longer period for time, some even permanently. This relatively new market is also what is driving top line growth in many moving companies and is allowing them to offer competitive rates.

The Quality of service in an international move should be the primary motivator in deciding what company to utilize, not price. 

Moving abroad brings with it excitement as well as anticipation. In order to reduce the anticipation to a manageable level and enjoy the excitement, be sure to plan well in advance and do your homework about the new country as thoroughly as possible. Your local library, bookstore and of course the internet will have lots of useful information on what to expect. Even if you have visited the country in the past, living in another country brings with it a whole new set of issues you will need to get your arms around. For example:

  • Do they speak English in your country of destination and if not, are your language skills good enough? 
  • What is the local food like and you and your family like the food? 
  • What is the educational system like and where will your kids go to school? 
  • All these and more are important topics discussed in this guide. 

Do not get caught up in the worries of moving, instead allow Blacksea Marine to organize your move and you can begin to concentrate on plans for your new life. It is also strongly recommended that you allow the professional movers to pack all your household belongings as these will be traveling a long distance for a period of time and various modes of transport may be used from trucks to ships and planes and trains. Movers have years of experience on how to pack valuable items to protect them for these types of trips. See our Packing Guide for useful information if you insist on packing these items yourself. 

Few important points:

  • Ask your international moving company if any documents will be needed by customs in your destination country such as titles, insurance certificates and bills of sale. 
  • There may also be restrictions on the quantity and type of goods you can bring in to the country and your mover will be able to provide answers to these questions.
  • You may also contact the local embassy of the country you are moving and they will be able to answer any questions on customs and their specific requirements.
  • Many agricultural products are prohibited from entering Pakistan due to the fact they may contain insects and diseases that could pose a risk to crops, animals and people in Pakistan. Many other countries also have this policy however the list of what you can and cannot import varies from county to country and the local embassy will be able to provide you with this information.

Auto Transport Guide

In days gone by when a family was moving, everything they owned was packed in to their vehicle and off they went to new horizons. Today families have bigger homes and use moving companies to move their household belongings to their new home. Many families have two, three or even four vehicles and the number of vehicles may outnumber the number of drivers. This can create a challenge when moving to a new location especially if it is a long distance from the old home. 

This is where the auto shipping companies can come in very useful. Auto transport companies will relocate your vehicle for a fee. These companies have state of the art carriers capable of shipping many vehicles at once, safely and quickly. There are some basic pieces of information you need to know when you are looking in to companies to ship your vehicle and this guide is designed to provide you with that information and answer many other additional questions you may have. 

Most auto transport companies will require that you do some preparation in advance to the vehicle being picked up for shipping. Through surveying auto shipper industry leaders, we have come up with the following general guide on what to do to prepare your vehicle for shipping:

  • An inspection will be performed prior to shipment. You or a designate must be present for the inspection and will be required to sign the bill of lading and a vehicle condition report, both at the point of origin and the destination. It is in your best interest that you be at this inspection yourself.
  • The vehicle needs to be clean. You do not need to pay thousands of rupees to have your vehicle detailed however it does need to be clean enough so that the physical inspection can be conducted thoroughly on the day of shipping. 
  • The vehicle needs to be operable. Some companies will move inoperable vehicles however they will charge extra for this service. 
  • It is a good idea to have the vehicle serviced prior to shipping. 
  • The vehicle should be free from any fluid leaks
  • Ensure you have a complete set of keys available to hand over on shipping day.
  • All personal belongings need to be removed from the vehicle prior to shipping. It is against the law for any vehicle carrier to accept a vehicle with personal items inside. The shipping company may also refuse to accept your vehicle if there are any personal items left inside. If there is any loss or damage to these items or your vehicle as a result of these items being in the vehicle, the shipper is not liable. If you insist on keeping personal items in the vehicle keep them out of sight and in a secure location in the car so they do not shift about in transit. 
  • Remove any car cover or spare tire covers you may have in your vehicle however you can keep the spare tire and jack in the care.
  • Hazardous materials cannot be transported in this manner. This is the law.
  • Roof racks or other non-permanent items must also be removed. 
  • If you are moving to an area with a different climate you may want to prepare your vehicle in advance. You may want to add coolant or other fluids or even have your vehicles air conditioning and heating system serviced. 
  • The alarm system in your vehicle must be disabled or disconnected. In the past when vehicles were shipped with an active alarm system the vehicles arrived at their destination with dead batteries as the alarm kept being activated in transit.
  • As a general rule, prepare to have less than half tank of gas in your car on the day of shipping. 
  • All antennas must be removed or fully retracted

Storage Guide

Storage generally means to reserve or put away for future use. People today like as little clutter as possible in their homes and place of work. Easily accessible public storage offers a solution to this problem. Many storage units are climate controlled, have 24 hours security and pest control programs that are the best in the industry, all in an effort to provide secure safe storage for your belongings. Goods can be stored for as long or as short a period as you need and spaces very in size so you can pick a space that will hold all your goods and not have to pay for unused space.

There can be many reasons private people and businesses need to store goods away to be used at a later time. Sometimes when moving your household goods may need to be stored temporarily. This may be due to timing and not having located a permanent home in your new city and you may need to store your belongings for a few weeks as you find a new home. You may decide to do some remodeling of your new home or build an entirely new home and you will need to have your furnishings out of the way while this is going on and storage is an obvious choice. You may just need to store items you do not or cannot have in your home due to space constraints and public storage can be an excellent option in situations like this. If you are moving and your household or office furnishing need to go in to storage for a period of time, your moving company may have a storage option available to you which may mean you will not need to seek out self-storage. It is best to check with your moving company to determine if this service is available and what the cost would be. An advantage of storing with your moving company is that the company will then deliver your furniture and other possessions when you are ready for them. You should also ask if you can go and collect any items from storage you may want at any time and if you have to give any notice to do this. This may be especially important to businesses where important business records are being stored. The truck your business or household goods are transported in may be another storage option especially if you only need your goods stored for a few days. Be sure to back the trailer up to a wall so nobody can break in and park in a safe area. 

Businesses today like to keep their overheads down and do not want to have to pay enormous fees for high rent office space above and beyond what they will use everyday. You will pay the same per square foot for storage space in an office building as you will for the office. Less expensive public storage is ideal for these businesses. If you are fortunate to work in a rapidly growing company your business may need more storage space and self-storage is an excellent secure and cost-effective option. You will be in possession of a key or access card and can control who has access to the space providing excellent security access for your items. Paper and computer records, infrequently used equipment and even office furniture can be stored in public storage. Most storage companies offer climate-controlled storage to protect items that can be sensitive to the environment. Be sure to provide details of what items you need stored when requesting estimates so that the storage companies can give accurate estimates. Different items may require different storage conditions so they will need to know this when calculating the estimate. 

If you are looking at storing items from the workplace, always check to find out if the company has a record storage retention policy or if there is any governing regulatory requirement on the length of time you need to keep these records. The records may be obsolete or out of date and you may be able to shared them and throw them out.

At the time when you are making a decision on whether to store or not to store your goods, think about the other options that may be available to you. Do you really need all the items you are planning to put in to storage? Can you get rid of any without any regrets? Remember if you are moving, that everything you get rid of now is something you won’t have to move yourself or pay to have moved. On the other hand, you may need it someday! Ask yourself some questions before deciding to store particular items or not.

  • Do I need the item? 
  • Will I ever use this item again? 
  • When did I use it last? 
  • Has it got sentimental value? 
  • If any of the items need repair will you really have them repaired? 
  • Clothing items – if you have not used any item will you really ever wear it again? 

 

You may decide after answering the question above that you do not really need some of the items. The next big question is what to do with all this stuff. There are many options available to you. You could throw the stuff out, give it away to charity or have a garage sale.

Household items could go to charity organizations any books could go to a local library or school. Remember to get a receipt for tax purposes. 

If you decide to have a garage sale be sure and price the items so they will sell, remember that making a profit is secondary in this instance and getting rid of your junk is the primary reason for the sale. Here are some important points to remember as you plan your garage sale.

  • You may need a permit in some towns to have a garage sale 
  • Have the sale on the weekend when people are off work- Saturday mornings are best 
  • Put up sign around the neighborhood a few days before hand to let people when and where the 

sale is. 

  • If someone makes an offer less than the advertised price barter to bring the price up 
  • Remember to tell neighbors relative and friends about the sale 

Storage companies will generally provide an estimate on request. Before accepting your goods for storage the storage company must provide you with a written estimate, which is usually free of charge. It is important to stress that the choice of company should not be based solely on price. Remember the cheapest estimate may have the worst service and the last thing you need is to take your important business documents or home furnishings out of storage after a period of time and find they have been damaged due to poor service. The estimate a warehouse will give you differs from an estimate a mover can give you in the sense that no extra charges can be applied without being agreed to by the customer. 

The storage facilities reputation must always be considered. Ask family and friends and business colleagues for referrals and check with the better business bureau on any complaints they have on file on a particular warehouse you may be looking in to and how these were resolved. It is highly recommended that you obtain at least three estimates before making a final decision. All estimates must be based on the warehouse operator physically inspecting the items to be stored in person and you should always receive a written copy of the estimate. If you are offered an estimate over the phone do not accept this and think twice about using this company. 

Here is a guide on what to expect in an estimate. 

  • Name, address and telephone number of companies. 
  • Address of actual storage location (this may be different from the office location especially in 

larger companies) 

  • Warehouse storage rate per unit 
  • Minimum monthly storage charges 
  • Minimum number of month’s storage 
  • Any applicable charges for storage preparation, padding or packing 
  • Any charges applied for transportation if this service is available and accepted 
  • Other charges the warehouse may apply. 

 

In the rare case where you may want the warehouse operator to accept your goods without physically inspecting them first you will be asked to sign a statement waiving your right to a written estimate and you will be required to sign this also. Within five days of receipt of your goods the warehouse operator must send you a statement based on the actual examination of your goods detailing the monthly charges and any packing and special storage condition charges. This statement should also include any limitations on liability for negligent loss or damage. 

The cost of storage can vary depending on the options you decide to accept. The basic cost will cover items such as light, electricity, insurance, security and pest control. In order to calculate the actual cost it is important to think through the storage options you NEED. I stress the word need because if your goods do not require conditioned storage to remain in good condition it is probably not worth paying for it, however if your goods do need special storage conditions it is advisable to pay for it as it will be worth it in the end. For example, paper products going in to storage should be stored in rooms that have humidity control. You will pay extra for environmentally controlled rooms such as temperature and humidity control and you will also pay extra for non-standard insurance

You will need to do your homework to find out what options are available to you in your area. Some storage companies offer the option of a free truck so you can move your stuff to the unit. This is an incentive to get your business but beware there may be restrictions. There could be a set number of miles free and after this you could be charged a high rate per mile or there may be restrictions on the number of hours you can use the truck for free and you could be charged a premium rate for any time over this so, beware and read that small print. Some storage companies offer a truck rental service at “special” prices however do check to ensure you are really getting a bargain by comparing rates with local truck rental companies. Others may offer negotiated discounted rates with truck rental companies and you should inquire about this service also. You may decide to rent your own truck or you may not need any truck if you use a mobile storage unit.

Many storage companies are designed so that you can drive directly up to your unit and back the truck up to the door of the unit and simply unload.

Some storage companies offer mobile storage options. This is where a mobile storage trailer of a size specified by you is dropped off to your home and you pack up your items in to this unit and the storage companies comes and collects it on an agreed upon date, usually a few days after dropping it off. The storage company may also offer a packing and loading service where workers come to your home or office and pack up all the items professionally and load up the trailer, you then lock the trailer using your own lock and the storage company moves it to the storage destination. This service offers even more convenience with the added advantage that your goods are packed up correctly which may prevent damage and the space in the trailer usage is optimized due to proper loading. It is common for people who pack up trailers themselves to run out of space due to poor packing and loading. Generally, you are responsible for packing up the trailer securely and safely and locking the unit with your own lock. This offers greater security. The storage company collects the trailer and drops it in to a designated storage unit at their location. The big advantage is convenience. You do not need to go to the hassle of renting a truck and you will have plenty of time to load the unit yourself or can use the storage company’s workers if this service if offered. 

Some things to consider when looking at the mobile storage unit option include …

  • The storage container should be moved to a storage unit when it is loaded. It cannot remain at 

the home or office location indefinitely, in fact most storage companies will insist on the trailer being moved as soon as possible after loading. 

  • If you live in a condo or apartment you may need to get permission from your homeowners 

Association or landlord respectively in order to have a trailer parked outside for a period of time. 

  • If your office or home is located on a steep hill it may not be a good idea to use a mobile unit 

Unless you have a flat had surface on which the unit can be loaded. 

  • If you live or work in a city with underground parking, don’t expect the storage company to drop 

a trailer as this is not allowed. 

  • Rates for this service will differ depending on location and even the time of year 
  • When compared to the option of renting a truck it offers many benefits for people afraid to drive 

big truck. 

  • You are in total control of how the goods are packed so you will know exactly where everything 

is when you wish to remove items from storage 

  • Insurance companies may not be willing to insure your goods in storage if you pack up the goods 

yourself so it may be better to allow the experts in the storage company to pack up items.

Auto Insurance

You will need to find out if your auto insurance protects you while you drive the truck. You may be protected however it is not common. Contact your auto insurance office and find out how much extra it will cost to insure you and the truck. Also check to find out if the company renting the truck provides roadside assistance.

The items being moved to storage will also need to be insured and many trucking companies do not offer protection or if they do, it is minimal. Full-and-self-service movers offer insurance with better protection and even if you need additional insurance an insurance company will have better rates for full and self-service movers. You may think everything is covered by your household policy however when exactly does that policy end?

It is fair to say that most mom and pop rental truck operations do not offer many extras such as insurance or roadside assistance. Price alone should not be the only consideration when examining the estimate you have requested.

  • Truck Size

Nobody wants to pay for space they do not use so why should you be any different. Rent a truck that meets your needs. To do this you will need to know what you want. As a guide you will need approximately 125 to 150 cubic feet for each furnished room. To convert cubic feet to actual truck size use the following as a guide to determine what you will need.

  • 10 ft truck – 1 bedroom small apartment – approximately 350 cubic feet.
  • 15 ft truck – 2 bedrooms house or apartment- approximately 750 cubic feet.
  • 20 ft truck – 3-4 bedrooms house– approximately 1100 cubic feet.
  • 40 ft truck – large 5-8 bedrooms house – approximately 2200 cubic feet.
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